Skills & Experience
User Experience Foundations
My education and work experience provided a solid foundation for my career as a User Experience Professional
Macalester College – Undergraduate Studies
Major/Courses and UX Skills Learned:
Economics Major
- Analysis of big picture AND details
- Tracking trends over time
Mathematics/Computer Science Minor
- Knowledge of software architecture and HCI
Psychology Coursework/Tutor
- Understanding people
- Emotions
- Thinking
- Motivations
Proctor & Gamble’s Healthcare Division
P&G is a top company in training professionals at interviewing and client interaction
UX Skills Learned:
- Training in interviewing for meaning and deeper connections
- Experience in listening for clarity and understanding
- Building stakeholder and client relationships
Loyola University Chicago
Human Resources Management Coursework
Quinlan School of Business
Major/Courses and UX Skills Learned:
Training Program Development
- Data analysis
- Clear communication of results
- Ongoing testing and evaluation
Organizational Behavior
- Understanding workplace needs and goals
Software Design Consultant to Fortune 500 Firms
My UX Foundation Skills helped launch my successful software design consulting business
Fortune 500 Clients – (Continued Below):
- Montgomery Ward Retail Store Headquarters
- Helene Curtis – Product Design & Packaging
- Argonne National Laboratory – American Institute of Physics
Career Skills & Experience – Phase 1
UX/UI Design for Architects,
Engineers, Designers, & Scientists
My software designs helped professionals accomplish their core mission
UX/UI Consulting for Fortune 500 Clients
I have over 10 years experience designing interactive, multi-user programs for Fortune 500 firms and the U.S. Department of Energy at Argonne National Laboratory.
Years Consulting
UX/UI Design Clients
Engaged Professionals
Montgomery Ward & Co. Architecture and Construction Department
“Software so easy, even a CEO can use it”
UX Design, development, and management of custom Interactive network-based, multi-user programs for their workgroups to collaborate.
- UX/UI for Executive Decision Support Tool used by their CEO and Board of Directors
- Designed database backend for photos, and architecture and sales data for all 300 retail stores
- Planned, executed, and managed software and hardware upgrade for 80 person department
Key Skills/Experience
- Consulting relationship with architects, managers, and IT
- Software management and data updates for mission critical app
- Dashboards for analysis and decision making
Argonne National Laboratory
UX/UI Design for Scientists & Office Staff
For Argonne Labs, I designed a new program from scratch for the American Institute of Physics (AIP). This network-based program allowed their workgroups including scientists and secretaries to collaborate on their core mission of publishing scientific journals.
Key Skills/Experience
- UX/UI Design and Development of Interactive Workgroup Collaboration Software
- Ongoing software management and improvements for efficiency and effectiveness
- Communication with scientists, laboratory managers, information technology, and office staff
Helene Curtis: UX/UI for Product Design Department
Designed easy-to-use, multi-user, network software for project managment and collaboration. Software supported the Helene Curtis product design and print advertising departments.
Key Skills/Experience
- Agile UX Design, user testing and interactive prototypes
- User Flow Diagrams and Site Maps
- Designed sophisticated, interactive module for managers to easily generate monthly, quarterly, and yearly reports
Interactive Protypes
I like to create prototypes early in the design and consulting process.
Key benefits:
- My prototypes can be paper, wireframe, or pixel perfect
- Useful for user testing
- Great for gaining insights about features that don’t work for users
- Often can be loaded on a tablet or smartphone for remote testing
Wireframes for Web & Tablet Apps
I create wireframes at various points in my UX process. I sometimes make wireframes as an ideation step as an alternative to sketching. It helps just to see how a screen looks and to get a rough idea of UI and user navigation.
The benefits of my wireframe drawings include:
- Easy to create
- Their rough look often encourages suggestions for improvements
- Useful to share with design/development team
- Easy to make interactive for user testing
- Helpful to show stakeholders and managers for input
Dashboards for User Data Analysis
With my UX Design for a large multi-site web app and Saas product launch, the user interviews revealed that a way to see highlights of the program would be helpful. The web app was target primarily for tablets and my design included a sophisticated cloud database backend. With all the user data being saved to the cloud app, it was straitforward to design dashboard screens. The dashboard’s tables, charts, and graphs gave managers and department heads a 30,000 foot view.
Key benefits:
- Updated automatically from the user data
- Can be printed by users as a report
- An easy way to get a view of the big picture of how a program is progressing
My UX/UI Design Process
My UX/UI Design Process
The following icons show the UX design steps and deliverables that I use with my UX/UI Design projects. My web or mobile app projects nearly always start with stakeholder/user Interviews and often include a great deal of research. I also interview any Subject Matter Experts. As a project proceeds, I create User Flow Diagrams and User Journey Maps to help stakeholders and managers to get a better understanding of the big picture. This can include seeing where pain points and goals/opportunies might exist.
User Interviews
Research
User Testing
Personas
Storyboards
Ideation
Pain Points and Goals
Wireframing
User Flow Diagrams
User Journey Maps
Interactive Prototypes
Final Design
User Data Collection, Analysis, and Reporting
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User Testing
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Stakeholder and Subject Matter Expert Interviews
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